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Choose the medical alert system that's right for you

Whether you have spent hours researching or just started looking, finding the right product can be more difficult than expected. With your help, we'll recommend the best medical alert system to fit your needs.

Compare Our Medical Alert Systems

From in-home systems with fall detection and 2-way speakers, to all-in-one wearables, our medical alert systems fit seamlessly into your lifestyle.

Direct Link Medical Alert Systems

From in-home systems with fall detection and 2-way speakers, to all-in-one wearables, our medical alert systems fit seamlessly into your lifestyle.

Life Lynk

Life Lynk is a 3G emergency alert pendant designed to expand users’ horizons and enable them to live independently with confidence by offering help at the press of a button, anywhere in the US where there is ATT or Verizon coverage.
  • Get help 24/7
  • ​GPS & WiFi can locate you
  • ​​At home & away
  • Long battery life
  • ​2-way voice

Sport Lynk

Sport Lynk is a small, easy to use emergency alert pendant with fall detection and GPS and WiFi location technologies. It offers you the confidence to do what you love. Get help easily at home or away, anywhere in the US where there is AT&T coverage.
  • Fall Detection
  • ​Get help 24/7
  • ​GPS & WiFi can locate you
  • At home & away
  • ​Long battery life
  • ​2-way voice

Liberty Lynk

Liberty Lynk was created to provide you comfort, reassurance and peace of mind by making it possible for help to be just a touch of a button away.
  • Fall Detection
  • ​Get help 24/7
  • ​GPS & WiFi can locate you
  • At home & away
  • ​36-hour battery
  • ​2-way voice
  • ​Water resistant

Choice Lynk

Choice Lynk was created to provide you comfort, reassurance and peace of mind by making it possible for help to be just a touch of a button away.
  • Fall Detection
  • ​Get help 24/7
  • ​GPS & WiFi can locate you
  • At home & away
  • ​36-hour battery
  • ​2-way voice
  • ​Water resistant

Belle+ 

Fall Protection Package

FREE Fall Prevention Guide when you call in your order

Use code FALL20

Direct Link Medical Alert Systems

From in-home systems with fall detection and 2-way speakers, to all-in-one wearables, our medical alert systems fit seamlessly into your lifestyle.

Life Lynk

Life Lynk is a 3G emergency alert pendant designed to expand users’ horizons and enable them to live independently with confidence by offering help at the press of a button, anywhere in the US where there is ATT or Verizon coverage.
  • Get help 24/7
  • ​GPS & WiFi can locate you
  • ​​At home & away
  • Long battery life
  • ​2-way voice

Sport Lynk

Sport Lynk is a small, easy to use emergency alert pendant with fall detection and GPS and WiFi location technologies. It offers you the confidence to do what you love. Get help easily at home or away, anywhere in the US where there is AT&T coverage.
  • Fall Detection
  • ​Get help 24/7
  • ​GPS & WiFi can locate you
  • At home & away
  • ​Long battery life
  • ​2-way voice

Liberty Lynk

Liberty Lynk was created to provide you comfort, reassurance and peace of mind by making it possible for help to be just a touch of a button away.
  • Fall Detection
  • ​Get help 24/7
  • ​GPS & WiFi can locate you
  • At home & away
  • ​36-hour battery
  • ​2-way voice
  • ​Water resistant

Choice Lynk

Choice Lynk was created to provide you comfort, reassurance and peace of mind by making it possible for help to be just a touch of a button away.
  • Fall Detection
  • ​Get help 24/7
  • ​GPS & WiFi can locate you
  • At home & away
  • ​36-hour battery
  • ​2-way voice
  • ​Water resistant

Have questions? We're here to help.

Our Life Safety Consultants are standing by to assist with customizing a medical alert plan to fit your specific needs.

CUSTOMER CARE

Mon – Fri, 9am – 8pm EST
Sat, 9am – 5pm EST

EMERGENCY RESPONSE

24 hours a day,
365 days per year

Voted Best Medical Alert Provider of 2021

CUSTOM JAVASCRIPT / HTML

Have questions? 

Our Life Safety Consultants are standing by to assist with customizing a medical alert plan to fit your specific needs.

CUSTOMER CARE

Mon – Fri, 9am – 8pm EST
Sat, 9am – 5pm EST

EMERGENCY RESPONSE

24 hours a day,
365 days per year

Voted Best Medical Alert Provider of 2021

CUSTOM JAVASCRIPT / HTML

DOWNLOAD BUYER'S GUIDE

This in-depth resource details how our medical alert systems are designed to fit any lifestyle.
By submitting my information, I authorize Direct Link and its accredited members to communicate with me regarding my options, including by pre-recorded messages and texts. I also agree to the Direct Link Terms of Use & Privacy Policy, including the use of an electronic record to document my agreement

DOWNLOAD BUYER'S GUIDE

This in-depth resource details how our medical alert systems are designed to fit any lifestyle.
By submitting my information, I authorize Direct Link and its accredited members to communicate with me regarding my options, including by pre-recorded messages and texts. I also agree to the Direct Link Terms of Use & Privacy Policy, including the use of an electronic record to document my agreement

DOWNLOAD BUYER'S GUIDE

This in-depth resource details how our medical alert systems are designed to fit any lifestyle.
By submitting my information, I authorize Direct Link and its accredited members to communicate with me regarding my options, including by pre-recorded messages and texts. I also agree to the Direct Link Terms of Use & Privacy Policy, including the use of an electronic record to document my agreement

Frequently Asked Questions

Our goal is to provide you with information about our emergency alert systems, medical alert jewelry, and mobile medical alert devices so that you can make the most informed decision for you and your family. If you have questions about our medical alert systems, we have answers.

What's the difference between Direct Link and 9-1-1?

Direct Link medical alert systems are not meant to replace 9-1-1. But, they do make connecting to emergency help simple and uncomplicated. In a true emergency, you may not have access to a phone or be able to clearly provide information to emergency responders.

Direct Link keeps your information on file and can quickly dispatch emergency services to your location. We're able to relay important information – like medications, your preferred hospital, or conditions that may interact negatively with EMT treatments – to emergency responders in the event you are unable to do so.

But Direct Link is more than just a dispatch service. Our medical alert systems monitor you or your loved ones with wireless connectivity, GPS tracking, and fall detection. In addition, we know that not every situation is an emergency, and sometimes you just need to speak with someone or connect quickly to your family or friends. Our non-emergency services provide you with that assistance 24/7.

 Does a cell phone replace the need for a medical alert device?

No: A cell phone does not replace the need for a medical alert device. You or a loved one may not have access to a cell phone at all times, cell phone batteries can die, and cell phones can lose calls or reception depending on your location.

Even simply dialing 9-1-1 in an emergency can be difficult because it may require putting in a passcode or getting facial recognition to work. In a real emergency, those precious seconds matter.

We make connecting to our emergency monitoring center as easy as pressing a button on your wearable medical alert device. This button quickly connects to our monitoring center and works even if your cell phone doesn't have reception or battery life.

 When can I use Direct Link's non-emergency dispatch?

You can use Direct Link's non-Emergency dispatch services at any time. Simply press the button on your medical alert device and connect with our 24/7 monitoring center.

This is helpful if you or a loved one is not feeling well, gets stuck and need assistance, have flare ups of a medical condition, or if something is making you uneasy and you need someone to talk to.

Our trained call operators can quickly alert the family members, neighbors, or friends in your Care Circle so that you can quickly get the assistance you need in any situation.

 Is spousal medical alert monitoring included with every device?

Enjoy protection and peace of mind for the whole family with our spousal monitoring program. When you purchase a second pendant using the Choice Lynk, we'll monitor it for free!

 What is the value of purchasing a Protection Plan?

Our medical alert system protection plan guarantees that you will never have to pay any out of pocket expenses for a lost, stolen, or damaged device.

 What is Direct Link's refund policy?

Our medical alert system protection plan guarantees that you will never have to pay any out of pocket expenses for a lost, stolen, or damaged device.

 Is Direct Link 100% U.S. based?

Yes: Direct Link is 100% U.S. based. When a company's monitoring services are outsourced overseas, you're much more likely to encounter language barriers. This can make it difficult to receive a quick response when you use your medical alert system to call for help. That's why our monitoring center is located within the United States, so you never have to worry about being unable to understand our operators.

Even if you speak a language other than English or Spanish, our emergency operators will still be able to communicate with you using a translation service.
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©2021 TRAKLYNK, LLC.  All rights reserved. Best Medical Alert Systems

* Offer valid for Annual subscriptions by new customers only.
** Available for select DirectLink  subscription plans only. Ask your Life Safety Consultant for more information.
*** Not available for Liberty Lynk or Choice Lynk.
† By submitting your information to request a free quote, you consent for DirectLink to use automated technology including pre-recorded messages to contact you at the number provided. This number is not required to make a purchase from us.
†† Cancellation fees may apply.

Frequently Asked Questions

Our goal is to provide you with information about our emergency alert systems, medical alert jewelry, and mobile medical alert devices so that you can make the most informed decision for you and your family. If you have questions about our medical alert systems, we have answers.

What's the difference between 
Direct Link and 9-1-1?

Direct Link medical alert systems are not meant to replace 9-1-1. But, they do make connecting to emergency help simple and uncomplicated. In a true emergency, you may not have access to a phone or be able to clearly provide information to emergency responders.

Direct Link keeps your information on file and can quickly dispatch emergency services to your location. We're able to relay important information – like medications, your preferred hospital, or conditions that may interact negatively with EMT treatments – to emergency responders in the event you are unable to do so.

But Direct Link is more than just a dispatch service. Our medical alert systems monitor you or your loved ones with wireless connectivity, GPS tracking, and fall detection. In addition, we know that not every situation is an emergency, and sometimes you just need to speak with someone or connect quickly to your family or friends. Our non-emergency services provide you with that assistance 24/7.

 Does a cell phone replace the need 
for a medical alert device?

No, a cell phone does not replace the need for a medical alert device. You or a loved one may not have access to a cell phone at all times, cell phone batteries can die, and cell phones can lose calls or reception depending on your location.

Even simply dialing 9-1-1 in an emergency can be difficult because it may require putting in a passcode or getting facial recognition to work. In a real emergency, those precious seconds matter.

We make connecting to our emergency monitoring center as easy as pressing a button on your wearable medical alert device. This button quickly connects to our monitoring center and works even if your cell phone doesn't have reception or battery life.

 When can I use Direct Link's non-emergency dispatch?

You can use Direct Link's non-Emergency dispatch services at any time. Simply press the button on your medical alert device and connect with our 24/7 monitoring center.

This is helpful if you or a loved one is not feeling well, gets stuck and need assistance, have flare ups of a medical condition, or if something is making you uneasy and you need someone to talk to.

Our trained call operators can quickly alert the family members, neighbors, or friends in your Care Circle so that you can quickly get the assistance you need in any situation.

 Is spousal medical alert monitoring included with every device?

Enjoy protection and peace of mind for the whole family with our spousal monitoring program. When you purchase a second pendant using the Classic Link or Home Link, we'll monitor it for free!

 What is the value of purchasing a Protection Plan?

Our medical alert system protection plan guarantees that you will never have to pay any out of pocket expenses for a lost, stolen, or damaged device.

 What is Direct Link's refund policy?

Our medical alert system protection plan guarantees that you will never have to pay any out of pocket expenses for a lost, stolen, or damaged device.

 Is Direct Link 100% U.S. based?

Yes, Direct Link is 100% U.S. based. When a company's monitoring services are outsourced overseas, you're much more likely to encounter language barriers. This can make it difficult to receive a quick response when you use your medical alert system to call for help. That's why our monitoring center is located within the United States, so you never have to worry about being unable to understand our operators.

Even if you speak a language other than English or Spanish, our emergency operators will still be able to communicate with you using a translation service.

Join 200,000+ Customers Who
Live Life Without Limits

CUSTOM JAVASCRIPT / HTML
1.916.259.3898
support@traklynk.com

©2021 TRAKLYNK, LLC.  All rights reserved. 
Best Medical Alert Systems

* Offer valid for Annual subscriptions by new customers only.
** Available for select Direct Link subscription plans only. Ask your Life Safety Consultant for more information.
*** Not available for Freedom model or Active model.
† By submitting your information to request a free quote, you consent for Direct Link to use automated technology including pre-recorded messages to contact you at the number provided. This number is not required to make a purchase from us.
†† Cancellation fees may apply.
COVID-19 Update: DirectLink remains committed to providing highly responsive service to the grandparents and parents we serve. To ensure business continuity, our infrastructure allows our team members to seamlessly transition to remote work. We will continue to be available for monitoring and support without interruption. We are proud to be here to help.
COVID-19 Update: DirectLink remains committed to providing highly responsive service to the grandparents and parents we serve. To ensure business continuity, our infrastructure allows our team members to seamlessly transition to remote work. We will continue to be available for monitoring and support without interruption. We are proud to be here to help.
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