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About Direct Link

A one-stop provider of medical alert solutions, Direct Link is dedicated to helping people like you take the next chapter of their life head-on.

About Direct Link

A one-stop provider of medical alert solutions, Direct Link is dedicated to helping people like you take the next chapter of their life head-on.

About

Direct Link

A one-stop provider of medical alert solutions, Direct Link is dedicated to helping people like you take the next chapter of their life head-on.

OUR MISSION

To empower our customers to live a life without limits.

A Product for Every Need

Whether you want an extra layer of protection at home with our fall alert system, or are looking for a medical alert device with GPS technology, our innovative emergency response devices fit every type of lifestyle.

Round-the-Clock Protection

Any medical alert system is only as good as its monitoring center. The response has to be lightning-fast, personnel has to be trained and knowledgeable, and language barriers can’t hamper communication. That’s why Direct Link is dedicated to maintaining the highest standards in our 24/7 monitoring center.

Best-in-Class Customer Service

From our friendly Customer Care Specialists guiding you through the activation process to checking in on you after an emergency, these are just some of the things you can expect when you sign up for Direct Link’s life-saving service.

Call in to receive 1 FREE Month and our Fall Prevention Guide.

Use Code AUTUMN

OUR MISSION

"To empower our customers to live a life without limits."

A Product for Every Need

Whether you want an extra layer of protection at home with our fall alert system, or are looking for a medical alert device with GPS technology, our innovative emergency response devices fit every type of lifestyle.

Round-the-Clock Protection

Any medical alert system is only as good as its monitoring center. The response has to be lightning-fast, personnel has to be trained and knowledgeable, and language barriers can’t hamper communication. That’s why Direct Link is dedicated to maintaining the highest standards in our 24/7 monitoring center.

Best-in-Class Customer Service

From our friendly Customer Care Specialists guiding you through the activation process to checking in on you after an emergency, these are just some of the things you can expect when you sign up for Direct Link’s life-saving service.

Call in to receive 1 FREE Month and our Fall Prevention Guide.

Use Code NEWYEAR

Our best stories are about you.

Here at Direct Link, there’s nothing we love more than hearing, “My medical alert device saved my life,” because that’s what we do. We’re not just selling emergency response systems; we’re saving lives, every single day.

We take pride in protecting those who want to live without limits, and it’s a mission we are dedicated to as proven by the countless reviews we’ve received from satisfied customers. Because when you buy a medical alert device from us, you're choosing to make more than a purchase. You're giving yourself the freedom to keep living life the way you want to.

Our best stories are about you.

Here at Direct Link Guardian, there’s nothing we love more than hearing, “My medical alert device saved my life,” because that’s what we do. We’re not just selling emergency response systems; we’re saving lives, every single day.

We take pride in protecting those who want to live without limits, and it’s a mission we are dedicated to as proven by the countless reviews we’ve received from satisfied customers. Because when you buy a medical alert device from us, you're choosing to make more than a purchase. You're giving yourself the freedom to keep living life the way you want to.

A Family-First Approach

From our valued customers to our dedicated employees, we treat everyone as we would our own family members. This mindset starts at the top with our CEO Shawn Singleterry and how Direct Link was founded.

After his grandmother experienced several falls and needed help at home, Shawn started Direct Link out of his garage and spent countless hours on the phone with older adults who simply wanted the freedom to continue doing what they loved. Through his passion and dedication, Shawn has grown Direct Link into one of the top-rated medical alert device companies in the industry. Part of our success comes from always putting you, the customer, first.

A Family-First Approach

From our valued customers to our dedicated employees, we treat everyone as we would our own family members. This mindset starts at the top with our CEO Shawn Singlterry and how Direct Link was founded.

After his grandmother experienced several falls and needed help at home, Shawn started Direct Link out of his garage and spent countless hours on the phone with older adults who simply wanted the freedom to continue doing what they loved. Through his passion and dedication, Shawn has grown Direct Link into one of the top-rated medical alert device companies in the industry. Part of our success comes from always putting you, the customer, first.

Our Five Core Values

Encompassing everything we do across each department, our 5 Core Values are what makes us leaders in our industry.

Customers Above all Else

We make every decision and take every action with the benefit of our customers in mind.

Innovation as our Motivation

We challenge ourselves every day to improve our technology, products, and services.

Customers Above all Else

We care deeply about the impact of the services we provide and the communities we support

Building Meaningful Relationships

We invest time and energy into creating genuine connections with our customers, partners, and team.

Excellence in Results

We strive to deliver the highest-quality performance, growth, and results across our business.

Our Five Core Values

Encompassing everything we do across each department, our 5 Core Values are what makes us leaders in our industry.

Customers Above all Else

We make every decision and take every action with the benefit of our customers in mind.

Innovation as our Motivation

We challenge ourselves every day to improve our technology, products, and services.

Customers Above all Else

We care deeply about the impact of the services we provide and the communities we support

Building Meaningful Relationships

We invest time and energy into creating genuine connections with our customers, partners, and team.

Excellence in Results

We strive to deliver the highest-quality performance, growth, and results across our business.

A Dynamic Work Environment

From our family-oriented culture to our focus on promoting from within, Direct Link has a lot to offer for hard-working individuals who want to make a difference in people’s lives.

 1.916.259.3898
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©2021 TRAKLYNK, LLC.  All rights reserved. Best Medical Alert Systems

* Offer valid for Annual subscriptions by new customers only.
** Available for select DirectLink  subscription plans only. Ask your Life Safety Consultant for more information.
*** Not available for Liberty Lynk or Choice Lynk.
† By submitting your information to request a free quote, you consent for DirectLink to use automated technology including pre-recorded messages to contact you at the number provided. This number is not required to make a purchase from us.
†† Cancellation fees may apply.

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1.916.259.3898
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©2020 TRAKLYNK, LLC.  All rights reserved. 
Best Medical Alert Systems

* Offer valid for Annual subscriptions by new customers only.
** Available for select Direct Link subscription plans only. Ask your Life Safety Consultant for more information.
*** Not available for Freedom model or Active model.
† By submitting your information to request a free quote, you consent for Direct Link to use automated technology including pre-recorded messages to contact you at the number provided. This number is not required to make a purchase from us.
†† Cancellation fees may apply.
COVID-19 Update: DirectLink remains committed to providing highly responsive service to the grandparents and parents we serve. To ensure business continuity, our infrastructure allows our team members to seamlessly transition to remote work. We will continue to be available for monitoring and support without interruption. We are proud to be here to help.
COVID-19 Update: DirectLink remains committed to providing highly responsive service to the grandparents and parents we serve. To ensure business continuity, our infrastructure allows our team members to seamlessly transition to remote work. We will continue to be available for monitoring and support without interruption. We are proud to be here to help.
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