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Leaders That Inspire

Leaders That Inspire

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Customized Medical Alert System Protection
There's no "one size fits all" when it comes to your safety, which is why we allow you to completely customize your medical alert package. Thanks to our top-rated accessories, like our Lockbox and fall detection pendants that are compatible with both our our in-home systems and personal medical alert devices with GPS, Direct Link can help you find the perfect fit.

Not ready for a call? Get your free Risk Score

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AutumnFalls

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At Your Door in No Time

We're not a company with a distant leadership team; it's just not the way we work. Instead, our skilled leaders work directly with team members in each department so that we can better ourselves and our service.

Ensuring your safety with our personal medical alert devices can mean the difference between life and death when an emergency strikes. This is why we make it our mission to have your device on its way to you within 24 hours of placing the order.

Rest assured that our dedication to quality is not lost amid our fast shipping times. In addition to double-checking each custom order for accuracy, our Fulfillment Team also preps your medical alert system for installation, so you can get protected even faster.

Quick & Easy Activation

Your Welcome Kit includes everything from a detailed User Manual to a free EMT Information Card.

Thanks to our simple, 3-step activation process, your system is ready to use in no time.

With our concierge-style service, Customer Care Specialists walk you through the entire process.

Everything You Need
is at Your Fingertips

Specifically designed with your needs in mind, our easy-to-use Direct Link portal enables you to track your shipment in real time, view details on your account, download product manuals and e-books, and even update your billing information. Anytime, anywhere. How’s that for convenience?

Satisfaction Long After Installation

Our exceptional Customer Care Team is on hand every day to help you with your needs, even those that go beyond basic concerns. Whether it’s for installation assistance, troubleshooting or testing emergency response systems, updating account information, or following up with you after you've contacted our top-rated monitoring center, our promise is to always provide you with outstanding service.

Questions? Browse the FAQ

Still not convinced?
See for yourself how Medical Guardian ranks in the industry.

 1.916.259.3898
support@traklynk.com
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©2021 TRAKLYNK, LLC.  All rights reserved. Best Medical Alert Systems

* Offer valid for Annual subscriptions by new customers only.
** Available for select DirectLink  subscription plans only. Ask your Life Safety Consultant for more information.
*** Not available for Liberty Lynk or Choice Lynk.
† By submitting your information to request a free quote, you consent for DirectLink to use automated technology including pre-recorded messages to contact you at the number provided. This number is not required to make a purchase from us.
†† Cancellation fees may apply.

Join 200,000+ Customers Who
Live Life Without Limits

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1.916.259.3898
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©2021 TRAKLYNK, LLC.  All rights reserved. 
Best Medical Alert Systems

* Offer valid for Annual subscriptions by new customers only.
** Available for select Direct Link subscription plans only. Ask your Life Safety Consultant for more information.
*** Not available for Freedom model or Active model.
† By submitting your information to request a free quote, you consent for Direct Link to use automated technology including pre-recorded messages to contact you at the number provided. This number is not required to make a purchase from us.
†† Cancellation fees may apply.
COVID-19 Update: DirectLink remains committed to providing highly responsive service to the grandparents and parents we serve. To ensure business continuity, our infrastructure allows our team members to seamlessly transition to remote work. We will continue to be available for monitoring and support without interruption. We are proud to be here to help.
COVID-19 Update: DirectLink remains committed to providing highly responsive service to the grandparents and parents we serve. To ensure business continuity, our infrastructure allows our team members to seamlessly transition to remote work. We will continue to be available for monitoring and support without interruption. We are proud to be here to help.
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