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A Buyer’s Guide to Medical Alert Systems

Choosing a medical alert system can be overwhelming. Not sure where to start? We're here to guide you through the process and help you select the best option for your lifestyle.

A Buyer’s Guide to Medical Alert Systems

Choosing a medical alert system can be overwhelming. Not sure where to start? We're here to guide you through the process and help you select the best option for your lifestyle.

Do I need a medical alert system?

Do I need a medical alert system?

Whether you're considering a medical alert system for yourself or a loved one, you may feel like now is not the right time, or simply that the cost is too high. However, when you look at the bigger picture, you may be surprised how liberating and affordable it is to have the protection of a medical alert system.

70% of people ages 65 and older will eventually need to invest in some form of long-term care.
But with limits to Medicare and Medicaid coverage, plus the high cost of long-term care insurance, you can find affordable peace of mind with a medical alert system.

Unsure About a Medical Alert System?

If you're not yet comfortable with the idea of a medical alert system, you're not alone. Many people have questions, and even objections, at the beginning of the buying process.

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It's embarrassing to use.

Direct Link's wearable devices are small, lightweight and discreet. In fact, they're completely invisible when worn under clothing or clipped inside a purse. With its sleek design, our mobile device looks like a stylish smartwatch, not a medical alert device.

I lead an active, independent life. I don't need a device.

While you may not be concerned about your safety now, accidents and other unexpected health concerns become increasingly likely as we get older. For example, each year 1 in 4 people age 65 or older suffers a fall. After you've fallen once, your chance of falling again unfortunately doubles. Additionally, throwing out your back, unexpected bouts of vertigo, and other accidents are all reasons why having a medical alert system can ensure your safety.

The good news is that 90% of older adults who get help within one hour will be able to return home and resume their lives. Being proactive ensures that if an accident does happen again, the help you need is on the way.

It won't fit my lifestyle.

Direct Link devices are designed with all lifestyles in mind. Whether you're relaxing at home, working out at the gym, or visiting your doctor, we have an option to suit your needs.

It's way too expensive.

Cost is an understandable concern. However, the cost of not investing in a medical alert device can be more devastating than investing in one. Experts refer to the first hour after a fall occurs as the "golden hour." Receiving medical attention during this critical time has been shown to dramatically decrease medical costs and increase survival rates. After the first hour, treatment becomes riskier and is more likely to result in the need for rehabilitation and costly long-term care. For about $1 a day, you and your loved ones can feel the peace of mind that comes with 24-hour emergency response at the push of a button.

I'm older, but I'm not at risk.

Your risk of falling increases with age. However, medical alert devices are helpful for non-emergency uses, as well. You can use Direct Link's non-emergency dispatch services at any time. Simply press the button on your medical alert device and connect with our 24/7 monitoring center. This is helpful if you're not feeling well, get stuck and need assistance, have flare-ups of a medical condition, endure an allergic reaction to food or medication, or if something is making you uneasy and you need someone to talk to.

Take our quiz to find out if you're at risk

I always carry my cell phone, which provides the same protection.

Cell phones are handy, but they don't replace the need for a medical alert device. Unlike a cell phone, Direct Link devices, such as our Mobile Device emergency wrist button, are water resistant, meaning you're protected even while in the shower. Because the devices are worn around the neck or on the wrist, help is always within reach. A single button press activates our medical alert devices, setting them apart from even the most user-friendly cell phone.

I already have a smartwatch. I don't need the a mobile device.

While some smartwatches and fitness trackers have safety features, they're not intended for emergency use. From start to finish, Direct Link's Mobile Device was specifically developed for those at greater risk of facing a medical emergency. With a one-touch help screen that connects to 24/7 personalized dispatch and fall detection capabilities, the Direct Link Mobile device is the premiere device for on-the-go safety and peace of mind. Check out a more in-depth comparison here.

Many companies offer medical alert devices. Why should I trust Direct Link?

Direct Link has been a proven industry leader since 2010 with a long track record of reliability and real-world testing.

We're passionate about our products and proud that so many people choose Direct Link to protect their health and freedom. We use our own devices, and trust them to keep our loved ones safe, as well. Should you choose a Direct Link device, you become part of our family, a responsibility we do not take lightly. From day one, our success has come from putting our customers first

Peace of mind, wherever you are on the aging journey

Whether you're living at home without assistance, with the help of an in-home health aid, at an assisted living community, or at a skilled nursing home — a medical alert system provides protection you can't afford to live without.

Peace of mind, wherever you are on the aging journey

Whether you're living at home without assistance, with the help of an in-home health aid, at an assisted living community, or at a skilled nursing home — a medical alert system provides protection you can't afford to live without.

How do I choose a provider?

What to Look For in Medical Alert System Provider

It's important to choose a provider who is prepared to support your needs at every step. At Direct Link, we're proud to have offered superior support, products and emergency monitoring since 2010.

Price

Compared to the cost of assisted living or in-home care, Direct Link offers more freedom for less money. Be wary of "budget-friendly" medical alert system alternatives. Often, a low price translates to hidden fees, long-term contracts, or potential scams. Worse still, this can lead to poor service when you or your loved one need expert help in an emergency situation.


Monitoring

Monitoring centers are the heart of any medical alert system. At Direct Link, our 24/7 monitoring center is certified by the highest set of standards and staffed by trained emergency professionals. Our center is located within the United States, making communication simple.




Support

Purchasing a medical alert device is only the beginning of the relationship. For a stress-free experience, select a provider who will be by your side long after the sale is finalized. Direct Link's in-house Customer Care Team is dedicated to providing convenient, attentive help whenever you may need assistance.




Products

A medical alert system should perfectly fit your needs and lifestyle. While some companies offer only one or two products, Direct Link has six unique devices to assure you'll be completely satisfied.






Installation

At-home alert systems require installation, and not every company is prepared to help. Our Customer Care Team is happy to help you set up their system, and we also provide easy-to-follow YouTube tutorials to help you install on your own.





Reviews 

When researching a medical alert system, don't forget to seek out third-party reviews. We're proud to say that Direct Link is the #1 rated medical alert company across leading independent review websites.






What to Look For in Medical Alert System Provider

It's important to choose a provider who is prepared to support your needs at every step. At Direct Link, we're proud to have offered superior support, products and emergency monitoring since 2010.

Price

Compared to the cost of assisted living or in-home care, Direct Link offers more freedom for less money. Be wary of "budget-friendly" medical alert system alternatives. Often, a low price translates to hidden fees, long-term contracts, or potential scams. Worse still, this can lead to poor service when you or your loved one need expert help in an emergency situation.


Monitoring

Monitoring centers are the heart of any medical alert system. At Direct Link, our 24/7 monitoring center is certified by the highest set of standards and staffed by trained emergency professionals. Our center is located within the United States, making communication simple.


Support

Purchasing a medical alert device is only the beginning of the relationship. For a stress-free experience, select a provider who will be by your side long after the sale is finalized. Direct Link's in-house Customer Care Team is dedicated to providing convenient, attentive help whenever you may need assistance.


Products

A medical alert system should perfectly fit your needs and lifestyle. While some companies offer only one or two products, Direct Link has six unique devices to assure you'll be completely satisfied.


Installation

At-home alert systems require installation, and not every company is prepared to help. Our Customer Care Team is happy to help you set up their system, and we also provide easy-to-follow YouTube tutorials to help you install on your own.


Reviews 

When researching a medical alert system, don't forget to seek out third-party reviews. We're proud to say that Direct Link is the #1 rated medical alert company across leading independent review websites.


Get Access to All the Facts

We want you to be completely confident before choosing a medical alert system. Fill out this simple form to download our comprehensive buyer's guide. You will get a more comprehensive comparison of medical alert options, plus learn the 5 questions you should be asking your provider before you buy.
By submitting my information, I authorize Direct Link and its accredited members to communicate with me regarding my options, including by pre-recorded messages and texts. I also agree to the Direct Link Terms of Use & Privacy Policy, including the use of an electronic record to document my agreement

DOWNLOAD BUYER'S GUIDE

This in-depth resource details how our medical alert systems are designed to fit any lifestyle.
By submitting my information, I authorize Direct Link and its accredited members to communicate with me regarding my options, including by pre-recorded messages and texts. I also agree to the Direct Link Terms of Use & Privacy Policy, including the use of an electronic record to document my agreement

Why +200,000 People Trust
Direct Link Every Day

A Monitoring Center is Only as Good as its Certifications

Check out what they’re saying about us

Flexible

Unlike other companies, Direct Link doesn't require long-term contracts.


Transparent 

We don't charge equipment, activation, or cancellation fees, and we never will.


All-in-One

All of our mobile products come standard with free AT&T network connectivity.


Family Values 

We're honored to say that our employees choose Direct Link to protect their own families.

Customizable

Our protection packages are 100% customizable to suit your needs and lifestyle.


Expert Service

Our Life Safety Consultants will make sure you select the exact device and protection you need.

Accountable

We're confident you'll love Direct Link. But if you don't, we'll issue a pro-rated refund for unused service.

Direct Link Alert System Pricing

How much do medical alert systems cost?

Direct Link's award-winning alert devices offer a variety of features for different lifestyles and the price of each device depends on which features and add-ons you prefer. You can purchase in-home systems for as low as $49.95 per month or all-in-one systems for $69.95 per month when selecting an annual plan. There are four term options you can choose from, such as Monthly, Quarterly, Semi-Annual, or Annual. The most savings are awarded for annual plans.

How do I choose the right product?

Selecting a Medical Alert System to Fit Your Lifestyle

It's important to choose a system that meets your unique needs. From in-home systems that provide comprehensive support in and around your home, to on-the-go wearables that protect you while you're out and about, Medical Guardian offers 6 unique products for each and every lifestyle.

Don’t Take Our Word for It

Here's what customers have to say about Direct Link.

CUSTOM JAVASCRIPT / HTML

Selecting a Medical Alert System to Fit Your Lifestyle

It's important to choose a system that meets your unique needs. From in-home systems that provide comprehensive support in and around your home, to on-the-go wearables that protect you while you're out and about, Medical Guardian offers 6 unique products for each and every lifestyle.

Don’t Take Our Word for It

Here's what customers have to say about Direct Link.

CUSTOM JAVASCRIPT / HTML

Shop Online

Compare pricing and features before ordering your medical alert system.


Ask Our Experts

Our Life Safety Consultants are standing by to help customize a plan that fits your needs.

Get Buying Advice

Need help deciding? Answer a few questions to learn which product works best for you.





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©2021 TRAKLYNK, LLC.  All rights reserved. Best Medical Alert Systems

* Offer valid for Annual subscriptions by new customers only.
** Available for select DirectLink  subscription plans only. Ask your Life Safety Consultant for more information.
*** Not available for Liberty Lynk or Choice Lynk.
† By submitting your information to request a free quote, you consent for DirectLink to use automated technology including pre-recorded messages to contact you at the number provided. This number is not required to make a purchase from us.
†† Cancellation fees may apply.
1.916.259.3898
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©2020 TRAKLYNK, LLC.  All rights reserved. 
Best Medical Alert Systems

* Offer valid for Annual subscriptions by new customers only.
** Available for select Direct Link subscription plans only. Ask your Life Safety Consultant for more information.
*** Not available for Freedom model or Active model.
† By submitting your information to request a free quote, you consent for Direct Link to use automated technology including pre-recorded messages to contact you at the number provided. This number is not required to make a purchase from us.
†† Cancellation fees may apply.
COVID-19 Update: DirectLink remains committed to providing highly responsive service to the grandparents and parents we serve. To ensure business continuity, our infrastructure allows our team members to seamlessly transition to remote work. We will continue to be available for monitoring and support without interruption. We are proud to be here to help.
COVID-19 Update: DirectLink remains committed to providing highly responsive service to the grandparents and parents we serve. To ensure business continuity, our infrastructure allows our team members to seamlessly transition to remote work. We will continue to be available for monitoring and support without interruption. We are proud to be here to help.
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